Redefining the Role of
Taxis in Urban Mobility

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Reforming the Taxi Industry Whitepaper

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Reforming Taxi Transport Globally

Over the last decade, the rise of ride-hailing companies has profoundly impacted mobility, leading to significant transformations in the taxi industry.

Despite these transformations, taxis remain essential in many cities worldwide, where they are crucial for urban mobility. Consequently, numerous transport authorities are considering reforms to ensure taxis continue to serve this vital role. In this paper, we analyse the imperative for reform, examine the necessary steps to achieve it, and propose a comprehensive taxi reform framework aimed at revitalising taxi services. Additionally, we highlight successful reform initiatives from cities where strategic changes have enhanced passenger experiences and preserved taxis as a lucrative and indispensable part of the urban transportation landscape.

What You Will Learn in Our Whitepaper:

Dr. Kaan Yildizgoz

Executive Director, Modaxo

Dr. Kaan Yıldızgöz is an engineer with an MBA, a PhD in New Mobility Services, and an infrastructure qualification from Harvard. He worked at Metro Istanbul and Turkish Airlines before spending 13 years at UITP as Senior Director and Management Board Member, where he established the MENA Centre for Transport Excellence and led the global taxi-and-ride hailing committee. He authored ‘Taxis in the Era of Digitalisation’ in 2018 and ‘Taxis in the Era of Coronavirus’ in 2020, and completed a thesis on taxi reform frameworks. Currently at Modaxo, he influences their taxi and eHail strategy, leveraging his extensive industry experience in public transport and technology.

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