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Effectively Manage Bus Operator Payments

Ensure fast, accurate reimbursements while reducing administrative hassle and improving financial management.

The Trapeze CPS solution ensures accurate mileage tracking and financial reconciliation between the Transport Authorities and their bus operators. Able to handle complex data, the solution reports on all missing segments of trips. Using cause codes, the operator clerks can add reasons for the missing trips or trip segments for approval by the authority. It can then be decided whether the missing data is deductible or non-deductible and an agreement reached on which miles should be paid.

Solution Tailor Made for Bus Management

The only established solution of its kind, Trapeze’s Claims Processing System (CPS) is operational in Singapore, London and Riyadh, where it is relied upon to manage more than $3bn of bus operator payments each year.

Transport Authorities
Transport Operators
Franchising
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Transport Authorities

Trapeze’s CPS can detect and flag discrepancies between reported and actual mileage, helping Authorities to identify potential fraud or errors. This ensures that mileage is not overstated and all payments are precise and fair. By ensuring compliance and providing data for strategic planning, the CPS supports a reliable and transparent public transport network, ultimately benefiting both the authority and its passengers.

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Transport Operators

By automating and simplifying the claims process, the system ensures accuracy, reduces administrative burden, and speeds up reimbursements, allowing for better financial management. Enhanced accuracy ensures that the bus operators are always paid correctly for the distance they have covered, protecting revenue and allowing for precise allocation of operational costs.

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Franchising

Trapeze’s CPS underpins franchised bus operations for multiple PTA’s and enables them to manage bus networks by streamlining the management and resolution of missing mileage claims. By tracking all mileage accurately, the system ensures that all miles traveled are accounted for, which is crucial for financial settlements between franchisees and the franchisor.

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Case Studies | Intelligent Transport Systems
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The LTA is absolutely thrilled by the results of the Bus Contracting Model. Bus customer satisfaction ratings are through the roof and are well over 90%.

Jeremy Yap - Deputy Chief Executive of Public Transport, Singapore Land Transport Authority.



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