Workforce management Technology – Managing the unexpected

Published March 14, 2022 in Article

In case you missed it, the March 2022 issue of Rail Express magazine featured a Trapeze rail workforce management (WFM) case study on Arriva Sweden.

In this article, you will find out:

    • How Arriva Sweden uses technology to create the master timetable, including rostering and staff allocation, which is implemented on the day of operations
    • How WFM technology helped Arriva Sweden manage staff absences during COVID-19, including when 40% of the workforce was unavailable
    • That Arriva saves around 700,000 Swedish Kronas (approximately $USD 85,000) every month in overtime costs on top of the increased efficiencies

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Workforce Management

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