Bus industry growth without the administrative costs burden

Sapphire Coast Buslines (SCB) switched to an integrated operations management solution and drastically reduced administration costs, process inefficiency and human error.

SCB is a family-owned business based in New South Wales, Australia. It operates an extensive fixed route and demand response service for the local community, serving the Sapphire Coast townships of Eden, Bega, Wolumla, Pambula, Pambula Beach, Merimbula and Tathra. SCB has been a customer of Trapeze Group for 11 years.

Background

• • 55 employees
  • 38 buses
  • 35 routes
  • 3,500 passengers a year

Results

• • Saved $30,000 a year
  • Saved 30 hours a week
  • Grew by 50%

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